Support

Leica CS35 Tablet – Important Safety Notice from Panasonic Revised

Panasonic, the manufacturer of the Leica CS35 tablet mainly used in conjunction with Leica Viva TPS & GNSS solutions, Leica Nova TS/MS Solutions and Leica Captivate Software, has issued an important safety notice in relation to the tablet’s battery pack. Under certain scenarios and for certain production lots, this pack can overheat and ignite.

Panasonic provides how to proceed on their official website. Panasonic outlines the risk scenarios, gives detailed instructions on how customers can identify affected units, and provides a step by step guides on how to proceed. Find detailed steps here: Panasonic Support Information

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News

New England Area – GNSS Station Upgrades & Installations

SmartNet field staff are in the New England market conducting  maintenance, upgrades and new installations.  This deployment will make huge strides to improve geometry, spacing and GNSS correction availability in MA, RI and CT.  In addition to hardware upgrades, a number of existing stations also required an upgrade to the physical monumentation to bring the installations up to SmartNet standards.

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Support

Improved Field-to-Finish from Captivate to Carlson Office

Good news for users of Leica Captivate who cooperate with Carlson Office users: The Carlson Office Field-to-Finish routine now supports the import of LandXML files. This facilitates the import of Leica Captivate field drawings.

Leica Captivate automatically creates drawings in the field by using modern coding and linework functionalities. So far these drawings could not directly be imported to Carlson Office without one or more time consuming conversion steps.

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News, Support

Leap Second effect on Sokkia GNSS Products

International Earth Rotation and Reference Systems Service (IERS)
announced there will be an extra second added to the end of this year, so clocks will read 23:59:60 on December 31, 2016. Such leap seconds are occasionally needed to ensure Coordinated Universal Time (UTC), the official measure of time, stays in sync with changes in the Earth’s rotation.  Additional details can be found here.

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News, Support

Leica GLONASS only Leap Second Notification, Jan. 1st, 2017

This issue affects only GLONASS-enabled receivers. GLONASS tracking will be temporarily interrupted on receivers operating during the introduction of the leap second on December 31st, 2016. GPS tracking will not be impacted, and receivers will continue to compute a position using the GPS constellation. OEM6 receivers may report a solution integrity warning during this period. GLONASS tracking will return to normal once a new GPS almanac is automatically downloaded from the satellites by the receiver. Receivers powered-up after the introduction of the leap second that do not have a current almanac will also temporarily have difficulty tracking GLONASS satellites. An almanac will not be available on start-up if the receiver has not been used in 90 days or if the  almanac has been cleared manually by the user. GPS tracking will not be impacted, and receivers will continue to compute a position using the GPS  constellation. OEM6 receivers may report a solution integrity warning during this period. GLONASS tracking will return to normal once a new GPS almanac is  automatically downloaded from the satellites by the receiver.

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Support

Leica SmartNet Network Connection Quick Guide for Carlson SurveCE

Leica SmartNet Network Access with Carlson SurvCE

  1. Visit SmartNet website – www.smartnetna.com
  2. Click “subscribe” in upper right corner
  3. Enter contact information & rover information
  4. MTS will process subscription
  5. SmartNet will activate subscription(s)
  6. Accept the SmartNet Terms & Conditions
  7. Receive an Activation Email

To set up on Carlson SurvCE new server connection:

From Main Menu, click on the Equip Tab on banner:

carlson-main-menu-fig-1

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Support

Leica SmartNet Network Connection Quick Guide for Leica Captivate

Leica SmartNet Network Access with Captivate

  1. Visit SmartNet website – www.smartnetna.com
  2. Click “subscribe” in upper right corner
  3. Enter contact information & rover information
  4. MTS will process subscription
  5. SmartNet will activate subscription(s)
  6. Accept the SmartNet Terms & Conditions
  7. Receive an Activation Email

To set up on Leica Captivate new server connection:

From Main Menu, click on the Smartphone/internet icon on the top banner:

leica-captivate-home-screen-fig-1

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